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Effective as of May 1, 2010

For Consumers

Order Acceptance:

The Site may provide an invitation for you to make us an offer to buy the items described. When you submit an order it constitutes an offer to us, which we accept only by shipping the item(s) ordered. Internet orders generate an automatic order confirmation email. These automatic order confirmation emails do not constitute our acceptance of the offer, and we reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order confirmation is verified for accuracy, and your order is shipped. Some situations that may result in your order being cancelled include limitations in quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified regarding your credit information. We also may require additional verifications or information before accepting any order. Wel will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Return Policy

We want you to be happy with any purchase you may make through the Site. If you have purchased any products through the Site and are not completely satisfied with your purchase, you may return any such items to The Modern Collections within seven business days from the day items are received. A returned item must be in the same condition in which it was sold (with exception of manufacturer's defects) and accompanied by a receipt of purchase. The Modern Collections does not accept the return of products that have been damaged or soiled. Custom items, such as wooden boxes also non-returnable, unless there is damage to or defect in the product, in which case The Modern Collections is happy to provide a replacement of the item order.

Your Privacy

The Modern Collections will treat any information it collects from you in accordance with its strict Privacy Policy to not share any information with third party vendors/advertisers.

Miscellaneous:
  • All prices are subject to change without notices.
  • Due to nature of handcratfs, all measurements may vary slightly.
  • Orders usually shipped wihtin 1-3 business days (subject to exceptions).
  • Large orders for custom made boxes 7-14 working days.

For Resellers

Orders:
  • Minimum order $150.00 (For orders under the minimum $10.00 fee willl be assessed).
  • All orders C.O.D. unless prior approval is given by management.
  • All custom box orders will be charged 50% deposit.
  • Delivery Charges will vary based on Fed Ex rates.
Claims and Returns:
  • Claims must be filled within 7 days of receipt of good (no exceptions).
  • Returns are not accepted without prior authorization and 25% fee will be assessed.
Miscellaneous:
  • All prices are subject to change without notices.
  • Due to nature of handcratfs, all measurements may vary slightly.
  • Orders usually shipped wihtin 1-3 business days (subject to exceptions).
  • Large orders for custom made boxes 7-14 working days.
Contact Information

Telephone: (818) 718-1400 Fax: (818) 718-1401
Postal address: 9606 Owensmouth Ave. Chatsworth, CA 91311

Electronic mail

Sales & Customer Support: info@themoderncollections.com

Thank you for being our customer.




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